Unhurried dentistry
Appointments that move at your pace.
We keep sessions long enough to explain what we can see, what can wait, and what it would take to fix — before anything is picked up.
What we treat
Six lanes of care
Most people arrive for one of these. If you are not sure which fits, pick the closest and we will sort it out at the examination.
Every lane starts the same way: a look, a conversation, and a written plan you can take away and think about.
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Routine
Examinations & check-ups
A full look at teeth, gums, bite and soft tissue, with x-rays only when there is a reason to take them. You leave knowing what is stable and what we are watching.
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Maintenance
Hygiene & gum health
Scaling, polishing and a plan for the spots your brushing keeps missing. Bleeding gums and persistent bad taste are treated as findings, not habits.
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Restorative
Fillings & repairs
Tooth-coloured fillings, re-bonded edges and replacement of old restorations that have begun to leak. Shade matched in daylight before we set it.
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Rebuild
Crowns, bridges & onlays
For teeth that have lost too much structure to hold a filling. Digital scans instead of trays where possible, with a temporary you can eat on in between.
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Assessed first
Alignment & retainers
Clear aligner assessments for mild crowding and relapse after childhood braces, plus replacement retainers. We will tell you plainly if a case is better referred.
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Same day
Urgent care
Pain that is keeping you awake, swelling, a broken tooth or a lost crown. The aim of an urgent slot is to settle things first and plan the proper repair after.
Inside the surgery
Built for people who would rather not be here
Nobody chooses the dentist for fun. The practice is set up to remove as many of the small unpleasant parts as we can.
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Nothing starts unannounced
You hear what is about to happen, how long it should take, and what it will feel like. If you want to stop, raising a hand is enough.
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Quiet appointments
The first and last slots of the day are kept for people who find a busy waiting room difficult. Ask for a quiet slot when you request a time.
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Step-free treatment room
One surgery sits on the ground floor with a wide doorway and space beside the chair for a wheelchair, frame or a companion who stays with you.
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Numbing done properly
Topical gel first, then slow delivery, then a proper wait before testing. Most of the discomfort people remember comes from rushing this part.
Your first visit
What the first hour looks like
A new-patient appointment is an examination and a conversation. Treatment, if you want any, is booked separately once you have the plan.
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History and what is bothering you
Medical history, medication, past dental work, and the thing that actually made you book. We start from your concern, not a checklist.
About 10 minutes -
Examination
Teeth, gums, bite, jaw joints and soft tissues, with charting as we go. X-rays are taken only where the view is genuinely blocked.
About 20 minutes -
Findings, in plain words
We show you what we found on the screen and sort it into three groups: needs doing, worth watching, and entirely optional.
About 15 minutes -
A written plan to take home
Options, order of work and the recall interval we would suggest. You decide later — nothing is booked in the room under pressure.
Yours to keep
Practical notes
Hours, paperwork and how plans are written
The small operational details that are easier to read here than to ask about on the day.
Opening hours
| Monday | 08:00 – 17:30 |
|---|---|
| Tuesday | 08:00 – 17:30 |
| Wednesday | 08:00 – 19:00 |
| Thursday | 08:00 – 17:30 |
| Friday | 08:00 – 15:00 |
| Saturday | Hygiene appointments only, twice monthly |
| Sunday | Closed |
Bring with you
- A list of any medication and doses, including supplements.
- The name of your previous practice if you would like records requested.
- Any retainer, night guard or denture you currently wear, even if it no longer fits.
- Details of your insurance or payment plan, if you have one.
- Questions. Written down is fine — people forget them in the chair.
How plans are written
Every plan lists the work in the order we would do it, with an estimate against each item and an alternative where a sensible one exists.
Longer courses of treatment are split into stages so you can stop between them. If a stage changes once we are underway, you get a revised plan before we continue.
Questions
Asked before most first appointments
I have avoided the dentist for years. Will I get a lecture?
No. A long gap is common and tells us nothing about you except where to start. The first visit is an examination and a plan; we work through a backlog in the order that matters clinically, at whatever pace you can manage.
Do you see children, and from what age?
Yes, from the first teeth onwards. Early visits are deliberately short — sitting in the chair, counting teeth, a quick look — so the room becomes familiar long before anything needs doing. Children can be seen in the same slot as a parent's appointment where that helps.
How will I know what treatment costs before I agree?
Your written plan carries an estimate against every item, and we talk through it before anything is booked. If something changes mid-course, we stop and reissue the plan rather than adding to the bill quietly.
What happens if I need to cancel?
Let us know as early as you can and we will move the appointment. Long treatment slots are hard to refill at short notice, so repeated late cancellations may mean we ask for a deposit on future bookings.
Is whitening suitable for everyone?
No. Whitening acts on natural enamel, so crowns, veneers and existing fillings will not change shade and can end up standing out. Active decay and untreated gum disease have to be dealt with first. We assess suitability before discussing it, and sometimes the honest answer is that the result would not be worth it.
Can you take over records from my old practice?
Yes. Give us the practice name on your request and we will ask them for notes and recent x-rays with your consent. It saves repeating images, though we will still examine from scratch rather than rely on someone else's chart.
What counts as urgent enough for a same-day slot?
Pain that disturbs sleep or does not settle with over-the-counter painkillers, facial swelling, a tooth broken with a sharp edge or exposed nerve, bleeding that will not stop, or a crown that has come away. A dull ache that comes and goes is better seen in a full appointment where we have time to find the cause.
Request an appointment
Tell us roughly when, and we will confirm.
This is a request rather than a live booking. We reply with the nearest times that match, including a quiet slot if you ask for one.
- Reply time
- Requests sent on a working day are usually answered the same day, and by the next morning otherwise.
- In pain today?
- Say so in the note and choose urgent care — those requests are read first, ahead of routine ones.